MasonView LLC, doing business as SWIB ("SWIB", "we", "us", or "our") operates the event-hosting platform at getswib.com and related domains (swib.me, my.sowhenitbe.com). This Privacy Policy explains what information we collect, how we use it, and how we protect it.
SMS / text messaging (SWIB Event Reminders): If you opt in to event reminders by text, we collect your mobile number, the event you chose, and your reminder times. We use that information only to send transactional reminders for that event (and sign-in codes if you use phone sign-in). We do not sell, rent, lease, or share your mobile phone number, SMS opt-in data, or messaging consent with any third party or affiliate for marketing or promotional purposes. Message frequency varies — up to five reminders per event you opt into, plus one confirmation at opt-in (typically 2–5 messages per month). Message and data rates may apply. Opt out anytime by replying STOP. See section 3 below, our SMS Program Terms, and the public opt-in guide at getswib.com/sms-opt-in.
1. Information we collect
- Account information — name, email address, and mobile phone number you provide at sign-in or when creating an event.
- Event RSVPs and check-ins — which events you attend, comments or reactions, and check-in status.
- Reminder opt-ins — when you click "Remind me" on an event page and enter a phone number or email, we store that contact detail, the event, and the reminder times you selected.
- Payment information — Stripe processes cards directly; SWIB only receives a transaction ID and amount.
- Device and usage data — standard web logs (IP address, user agent, pages viewed) for security and abuse prevention.
2. How we use your information
- To operate the SWIB platform and deliver the events, tickets, and features you ask for.
- To send event reminders by SMS or email only to the events and times you opted into.
- To send transactional messages you request (sign-in codes, receipts, RSVP confirmations).
- To prevent fraud, abuse, and spam.
- To comply with law and protect users.
3. SMS / text messaging consent and data sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Phone numbers collected for SMS consent are used exclusively to deliver the reminder and authentication messages you asked for through SWIB. Message delivery is performed by Twilio, Inc., our telecommunications carrier, solely to transmit those messages. Twilio is prohibited from using your number for its own marketing.
You can opt out of any SMS campaign at any time by replying STOP to a message, clicking the "Stop" link inside a reminder, or contacting us at hello@getSWIB.com. Message and data rates may apply. Message frequency varies based on how many events you've opted into and the reminder times you selected (up to 5 per event).
4. Service providers we use
- Twilio — transmits SMS reminders and sign-in codes.
- SendGrid — transmits email reminders, magic-link sign-in, and receipts.
- Stripe — processes payments for tickets and merch.
- Cloud hosting — runs SWIB servers and stores encrypted backups.
None of these providers are authorized to use your information for their own marketing. SMS opt-in data is never shared with any party outside of Twilio, which needs it to route the message.
5. How long we keep your data
Account and event data is retained while your account is active and for a reasonable period after. Reminder subscriptions are automatically deleted after the associated event ends.
6. Your rights
You may request a copy, correction, or deletion of your personal data by emailing hello@getSWIB.com. We honor CCPA/CPRA and GDPR requests globally.
7. Security
We use HTTPS/TLS in transit, encryption at rest, and need-to-know access controls.
8. Children
SWIB is not directed to children under 13. Contact us to delete a child's data.
9. Changes to this policy
Material changes will be posted at this URL with a new "Last updated" date.
10. Contact
MasonView LLC, doing business as SWIB — Privacy
Email: hello@getSWIB.com
Web: getswib.com/contact